View vs read

While browsing through a tutorial online, I came across a link that said, “View guide.” The guide could have been a video or an article. I wasn’t sure what to...

Books read in 2018

It’s been a pleasure to read many library books in 2018. I wouldn’t have made it through my long commutes without the Libby app. Here they are, in the order...

Quotation marks with periods and commas

Q: Should I place my periods and commas inside or outside quotation marks? That depends what style of English you follow. If you follow the British style, periods and commas...

Making my commute more bearable

There are days when I have to make the hour-and-a-half commute to work (both ways). Though I’m exhausted when I come home, I hardly notice the time when I use...

Applying the 'Yes and...' principle to technical communication

What is “Yes, and…”? “Yes, and…” is a rule-of-thumb that encourages a participant to listen to and build on an idea that another participant presents. This approach keeps the lines...